The Winnpeg Police and Walmart both determined that Olga Milman was a victim of Credit fraud when thieves opened a Walmart Mastercard in her name that ramped up charges over $1,500. The victim was not aware of this issue until she received a call from Wal-Mart about the outstanding charges. Milman spoke with a representative from Wal-Mart who stated that the issue was resolved. 1 year later when Milman tried to renew her mortgage, she was denied because the issue was not resolved.
For three years the victim made many attempts to get the issue resolved with Equifax and Wal-Mart.
In 2013 Wal-Mart sent a letter to Equifax to fix the issue and it remained there until July of 2015.
Alex Roberton, senior director of corporate affairs for Walmart, says TransUnion did it right away, but Equifax didn’t. GO PUBLIC reached out to Equifax about the issue and it was removed within 24 hours. Find out what they discovered when they did an investigation.